Customer Care

How to buy from MidasGB?

At MidasGB, we offer two options for purchasing our products: online or by our phone. You can browse and buy any product from our website at your convenience.

Please be aware that although you can view and buy all of our products online. Therefore, if you're planning to visit our store to see a particular product in person, So MidasGB is one of the world’s largest online retailers for homeware. It has no physical stores, so you can’t check out a product before you buy, but if you don’t like something MidasGB will send you a returns label to ship it back and give you a refund.

Our customer service team will be happy to assist you with any questions or concerns you may have regarding our products or their availability.

Delivery

The estimated delivery time depends on the status of stock and availability. We take pre-orders and forward them to our manufacturing unit for execution.

The estimated delivery time is indicated on the leaflet of each product. The products are typically delivered within 2-5 days. Items requiring special finishes or customized ones may take some extra time (2 weeks) to be conveyed to the customers.

MidasGB also offers weekend delivery services at a small additional cost as well as delivery on the very next day the product arrives at our location.

Shipping Timeline

As our catalog is rich with hundreds of products, it is impossible for us to put everything on display. Therefore, we take pre-orders of your choice which follow the manufacturing of the products by the company professionals.

The estimated delivery time is indicated on the leaflet of each product. The products are typically delivered within 2-5 days. Items requiring special finishes or customized ones may take some extra time to be conveyed to the customers.

Your choice of product is just a phone call away

No need to worry, if you are caught up by your busy schedule. Just pick up your phone and reach out to us at 0116 267 1000 to place your order. Our Customer Care staff will be more than happy to assist you.

At MidasGB, we have deputed a qualified and trained sales staff to help and guide our esteemed customers.